COMPLETE SOLAR SOLUTION
Privacy notice
Last updated: 12 October 2026
This notice explains how Complete Solar Solution ("we", "us") uses the personal information you give us through this website. We are the data controller for that information under UK data protection law (the UK GDPR and the Data Protection Act 2018).
What we collect
When you send a quote enquiry we collect your name, email address, phone number (if given), postcode, property type, the service you are interested in and anything you write in your message. We do not use advertising or tracking cookies on this website.
Why we use it
We use your details only to respond to your enquiry, assess whether a solar, battery or EV charging system may suit your property, and prepare a quote. Our lawful basis is your consent, given when you tick the box on the form, and our legitimate interest in responding to people who contact us. We will not send you marketing or sell your information.
Who we share it with
Enquiries are received and stored by our website host, Netlify, Inc., which processes the data on our behalf. Netlify may store data in the United States; such transfers are protected by appropriate safeguards, including the UK International Data Transfer Addendum. We do not share your details with anyone else unless we are required to by law.
How long we keep it
We keep enquiry details for up to 12 months after our last contact with you, unless you become a customer, in which case we keep records for as long as needed for the installation, any guarantees and our legal obligations.
Your rights
You can ask to see, correct or delete the information we hold about you, object to or restrict how we use it, or withdraw your consent at any time. To do this, reply to any email from us or send a message through the enquiry form. If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk.